PRINCIPAL PRODUCT LEADER · ENTERPRISE AI · DATA PLATFORMS

From Chaos to Clockwork.

I build AI-powered and data-intensive products, and the operating systems that help teams deliver them at scale.

At Oracle, I led product transformation across a 300-person organization, accelerating time-to-market by up to 67% and reducing post-release defects by 90%. Today, I build production AI products using RAG, agentic workflows, human-in-the-loop controls, and measurable evaluation frameworks.

Open to Principal Product Manager, Group Product Manager, and Director-level opportunities across enterprise AI, platforms, workflow automation, and data products.

Priyanka Shetty
So I built my own operating system. This is it.
15M+
Users on products
I've led
67%
Faster time-to-market
at Oracle
90%
Reduction in defects,
enterprise delivery
15+
Years across Fortune 500
& regulated industries
EXPERIENCE ACROSS
Oracle Logo 15M+ USERS
S&P Global Logo FINANCIAL DATA
Weill Cornell Medicine Logo HEALTHCARE
The AI Pit Stop Logo CONSULTING
Oracle Logo 15M+ USERS
S&P Global Logo FINANCIAL DATA
Weill Cornell Medicine Logo HEALTHCARE
The AI Pit Stop Logo CONSULTING

Product leadership built for complexity.

Priyanka Shetty

I'm a product leader and builder with 15+ years of experience across enterprise SaaS, financial services, healthcare, analytics, and AI.

I have built 0→1 products, transformed how large organizations deliver, and helped teams turn fragmented workflows into repeatable operating systems. My work sits at the intersection of product strategy, technical execution, organizational alignment, and measurable customer value.

At Oracle, I led operating transformation across two enterprise platforms and a 300-person organization. At S&P Global, I built a predictive behavioral analytics platform from concept through production. At The AI Pit Stop, I now design and ship applied AI products using RAG, agentic workflows, evaluation systems, and human oversight.

I am at my best when the problem is complex, the stakeholders are numerous, and the path forward is not yet obvious.

Enterprise Product Leadership

Strategy, roadmaps, platform modernization, organizational alignment, and product operating models.

AI Product Development

RAG, agentic workflows, AI evaluation, confidence gating, human-in-the-loop design, and production readiness.

0→1 Data Platforms

Behavioral analytics, predictive models, telemetry, real-time insights, and measurable business outcomes.

Start with the problem. Build around the evidence.

I believe great product leadership is not about having the loudest vision or the longest roadmap. It is about understanding the problem deeply, making clear choices, aligning people around those choices, and learning quickly from what happens after you ship.

STRATEGY

Define the customer problem, market opportunity, business value, and measurable outcomes before committing to a solution.

EXECUTION

Turn strategy into clear priorities, aligned teams, iterative releases, and reliable feedback loops.

IMPACT

Measure customer and business outcomes, challenge assumptions with evidence, and scale what proves valuable.

AI can accelerate the work. Product judgment still belongs to people.

Building products, platforms, and teams at enterprise scale.

15+ years leading product development and digital transformation across enterprise SaaS, financial services, healthcare, analytics, and applied AI.

The AI Pit Stop
Founder & AI Product Lead
The AI Pit Stop
Nov 2025 – Present

Build and validate applied AI products from discovery and workflow design through prototyping, evaluation, and production.

  • Shipped the AI Readiness Diagnostic and Customer Support Agent to production.
  • Built AI-enabled products using RAG, agentic workflows, structured evaluations, golden datasets, confidence thresholds, and human-in-the-loop controls.
  • Created APOS, an Agentic Product Operating System for helping product organizations improve decision-making, alignment, and execution.
  • Benchmark GPT, Claude, and Gemini for output quality, reliability, latency, and cost.
M·P
AI Product Management Instructor & Product Coach
Maven and Preply
2026 – Present

Design and deliver hands-on learning experiences in AI product management, product strategy, agentic workflows, RAG systems, discovery, prioritization, and outcome-based roadmaps.

  • Teach product managers how to move from using AI tools to designing and evaluating AI products.
  • Coach product managers and analytics leaders using challenges from their current roles.
  • Translate complex AI concepts into practical product decisions, working systems, and portfolio-ready evidence.
Oracle
Principal Product Manager
Oracle
Apr 2022 – Oct 2025

Led product strategy, operational transformation, and AI-enabled experiences across two enterprise platforms serving a 15M+ user ecosystem.

  • Designed and introduced a product operating model across a 300-person organization, aligning 50+ stakeholders across Product, Engineering, Support, Customer Success, Delivery, DevOps, Sales, and Marketing.
  • Reduced release timelines from 6–9 months to a quarterly cadence, improving time-to-market by 50–67%.
  • Established shift-left quality practices and a Tiger UAT program, reducing post-release defects from 159 to approximately 10–15.
  • Introduced OKR alignment, prioritization frameworks, dependency management, technology-debt governance, operational reviews, and executive reporting.
  • Helped define and ship a production RAG-based support assistant using enterprise content, vector retrieval, confidence gating, and human escalation.
  • Defined telemetry and adoption metrics that improved visibility into customer behavior and product performance.
S&P Global
Product Manager, Usage Analytics Platform
S&P Global Market Intelligence
Jun 2019 – Apr 2022

Built a 0→1 enterprise behavioral analytics platform that transformed fragmented reporting into real-time product and customer intelligence.

  • Led the platform from discovery and strategy through development, rollout, and continuous improvement.
  • Partnered with Data Science to create behavioral models and risk scoring that identified declining user activity.
  • Enabled proactive customer interventions that contributed to a 10%+ improvement in year-over-year retention.
  • Replaced weeks-long manual analysis with real-time dashboards and predictive insights.
  • Coordinated Product, Engineering, Data Science, Sales, Customer Success, and Compliance stakeholders across multiple divisions.
S&P Global
Product Owner, Beacon Global Digital Experience
S&P Global
Oct 2017 – May 2019

Led the 0-to-1 consolidation of four divisional websites into one unified global platform — a single reusable framework, customized for each division, delivered on a tight timeline.

  • Led the 0-to-1 consolidation of four divisional websites into a unified global platform supporting localization, personalization, and experimentation across regions.
  • Defined personalized digital experiences that displayed relevant content based on users' location, language, and interests, leading delivery across Product, Design, Engineering, Marketing, and regional stakeholders.
Weill Cornell
Senior Business Analyst, Digital Transformation
Weill Cornell Medicine
2013 – 2014 & 2017

Led digital workflow and platform initiatives supporting healthcare providers, administrators, and patient-facing experiences.

  • Translated clinical, operational, and patient needs into product and workflow requirements.
  • Improved provider and patient experiences across complex healthcare systems, contributing to a 40% increase in patient engagement.
  • Aligned technology, clinical, administrative, and compliance stakeholders while maintaining HIPAA requirements.
View Earlier Experience
Co-Founder & Product Lead Dec 2014 – Nov 2016
Influenzer · SaaS Influencer Marketplace · London / Bangalore

Founded a SaaS influencer marketplace from zero in an entrepreneurial, high-ambiguity environment, scaling to a 10,000+ creator network through data-informed iteration and full lifecycle ownership from vision through go-to-market.

Product Manager, Platform Modernization (Contract) 2012 – 2013
AOL

Led migration from Drupal to AOL's custom CMS, modernizing publishing workflows and infrastructure and contributing to $1M in annual cost savings.

Business Analyst 2013 – 2014
Social Media Link (Vesta)

Helped build and launch Smiley360, a consumer advocacy and social marketing platform, managing requirements and the product lifecycle from concept through launch.

Assistant Professor, Computer Science 2009 – 2011
Bunts Sangha Higher Education

Designed and delivered undergraduate CS curriculum, grounding a career-long orientation toward structured systems thinking.

Web Business Analyst 2010 – 2011
WebKraft Solutions

Managed website development and delivery workflows across multiple client accounts.

Download Résumé → Education & Certifications →

Outcomes that changed how products and teams performed.

01
Enterprise Transformation
90% Fewer Post-Release Defects

Reduced post-release defects from 159 to approximately 10–15 by establishing shift-left quality practices and a cross-functional Tiger UAT program.

Oracle
02
Speed to Market
Up to 67% Faster Delivery

Helped move enterprise releases from a 6–9-month cycle to a reliable quarterly cadence by redesigning operating rhythms, dependency management, and quality gates.

Oracle
03
Organizational Leadership
300-Person Product Ecosystem Aligned

Built operating mechanisms connecting 50+ stakeholders across Product, Engineering, Support, Customer Success, Sales, Marketing, Delivery, and DevOps.

Oracle
04
Enterprise AI
Production RAG Assistant Shipped

Helped define and launch a grounded AI support experience using enterprise content, vector retrieval, confidence gating, and human escalation.

Oracle
05
0→1 Data Products
Predictive Analytics Platform Built

Led S&P Global's behavioral analytics platform from discovery through production, replacing weeks-long reporting cycles with real-time intelligence.

S&P Global
06
Business Impact
10%+ Retention Improvement

Partnered with Data Science to create behavioral risk scoring that enabled proactive customer intervention and contributed to improved year-over-year retention.

S&P Global

Five projects. Five different questions answered.

More Product Work →

What I'm building now.

I use current AI products to deepen my judgment as a product leader, not simply to demonstrate that I can use AI tools.

Each product begins with a defined user problem and moves through workflow analysis, prototyping, model selection, evaluation, human oversight, and production readiness.

LIVE IN PRODUCTION

AI Readiness Diagnostic

A production decision-support product that evaluates organizational readiness across strategy, data, technology, governance, people, and operating processes.

LIVE IN PRODUCTION

Customer Support Agent

A production AI agent designed to provide grounded customer guidance, recognize uncertainty, and escalate when human judgment is required.

LIVE WITH REAL USERS

Fantartistic

An AI-enabled consumer experience, built within The AI Pit Stop, that transforms personal memories into watercolor-style keepsake artwork.

PROTOTYPE & VALIDATION

Context Debt System

A decision-memory product that converts fragmented conversations, documentation, and meeting context into a queryable organizational knowledge layer.

FRAMEWORK APPLIED ACROSS PRODUCTS

APOS

An Agentic Product Operating System designed to help product leaders reduce strategic drift, alignment tax, and context debt.

RAGVector retrievalAgentic workflowsPrompt architectureGolden datasetsHHHHuman-in-the-loopConfidence gatingLLM-as-judgeModel benchmarking

I don't just manage a roadmap. I build the conditions that help teams deliver.

Organizational Alignment

Led recurring operational alignment across Product, Engineering, Support, Customer Success, Marketing, Sales, Delivery, and DevOps.

Product Team Leadership

Coached and enabled 7+ product managers in roadmap governance, product discovery, compliance, prioritization, and data-informed decision-making.

Executive Influence

Used customer evidence, behavioral data, business outcomes, and clearly framed tradeoffs to influence senior leadership decisions.

Operating Models

Established OKRs, prioritization systems, release governance, dependency management, quality gates, and decision-making rhythms.

Quality and Risk

Created Tiger UAT and shift-left quality practices that reduced post-release defects by 90%.

Enterprise Execution

Balanced customer needs, platform strategy, technical debt, compliance requirements, and cross-team dependencies across a 300-person organization.

What Colleagues Say.

"

"One of the attributes I appreciated most was her efficiency mindset — always identifying opportunities to streamline process or champion standardization where variability was creating operational challenges. In short, if you are looking for a passionate, Agile-equipped, process-oriented leader with excellent communication skills, then look no further."

MATTHEW VAUGHN Digital Transformation Leader @ Oracle Direct manager
"

"Priyanka excelled as both Project Manager and Product Owner, ensuring smooth delivery and clear communication throughout. Her ability to manage complex requirements and keep the team aligned was impressive."

JASHVANTKUMAR PATEL Data Architect / Scrum Master @ S&P Global Cross-functional partner
"

"Priyanka brought solutions to our scrum team working closely with the product owners and acting as a bridge between technical scrum teams and functional counterparts. She has the right balance of soft skills and technical expertise to lead any project."

RAJESHKUMAR NATARAJAN QA Leader @ S&P Global Cross-functional partner

Ideas from the work.

I write about enterprise product leadership, AI product judgment, responsible adoption, and the operating systems that help teams turn strategy into measurable outcomes.

Read on LinkedIn ↗ Read on Substack ↗ Read on Medium ↗

The full career story.

Explore my experience building enterprise products, AI-enabled platforms, product operating systems, and 0→1 data products across Oracle, S&P Global, Weill Cornell Medicine, and The AI Pit Stop.

Updated September 2026

Download Résumé → View LinkedIn →

ORACLE

Transforming a 300-Person Product Org from 9-Month to Quarterly Releases

HEADLINE IMPACT

Time-to-market reduced 50–67%, post-release defects dropped 90%, NPS ↑ 6 → 8.

Context & Problem

Context: Oracle platforms serve 15M+ users; 300-person org faced slow releases and complex dependencies.

Problem: Releases 6–9 months, poor alignment, high defects, low NPS.

My Role & What I Did

My Role: Led end-to-end operating transformation across 50+ stakeholders.

What I Did:

  • Built comprehensive product operating system connecting all stakeholders.
  • Introduced idea-to-impact workflows, RICE/ICE prioritization, tech debt management, and OKR alignment.
  • Implemented tiger UAT quality gates; embedded continuous feedback loops and AI-assisted support.

Key Takeaway

Optimizing the operating system delivers faster, higher-quality releases with happier customers.

ORACLE

AI-Powered Onboarding Assistant

HEADLINE IMPACT

Onboarding satisfaction ↑ 37%, support tickets ↓ ~30% across an ecosystem serving 15M+ users

Context & Problem

Context: High support ticket volume slowed adoption.

Problem: Onboarding friction reduced adoption.

My Role & What I Did

My Role: Helped define and ship a production RAG-based support assistant.

  • Built a RAG-based support assistant using enterprise content, retrieval, vector search, confidence gating, and human escalation.
  • Led GenAI-assisted content creation, enabling teams to scale contextual in-application guidance for complex Fusion workflows while maintaining quality and governance controls.
  • Collected behavioral data to continuously improve the assistant.

Key Takeaway

AI onboarding boosts adoption and reduces operational overhead.

ORACLE

Behavioral Telemetry & Real-Time Metrics Strategy

HEADLINE IMPACT

NPS ↑ 6 → 8, real-time product insights enabled proactive strategy

Context & Problem

Context: Two enterprise platforms lacked real-time behavioral insight.

Problem: Decisions were reactive; product prioritization limited.

My Role & What I Did

  • Defined feature-level adoption metrics and executive dashboards.
  • Built continuous data pipelines for decision-making insights.

Key Takeaway

Behavioral data enables proactive product strategy.

S&P GLOBAL

From Raw Behavioral Data to Real-Time Intelligence

HEADLINE IMPACT

Reporting cycles weeks → real-time dashboards; contributed to a 10%+ improvement in year-over-year retention

Context & Problem

Context: S&P Global needed predictive behavior analytics and unified digital presence.

Problem: Manual reporting, fragmented sites, limited real-time insights.

My Role & What I Did

  • Built the enterprise Usage Analytics Platform from 0 to 1 and through production, replacing weeks-long manual analysis with predictive forecasting dashboards and real-time behavioral intelligence.
  • Unified four divisional websites with multi-region personalization.
  • Partnered with Data Science to develop behavioral models and risk scoring that predicted declines in user activity, enabling proactive customer interventions and contributing to a 10%+ improvement in year-over-year retention.

Key Takeaway

Predictive analytics + unified digital platform unlocks enterprise value.

S&P GLOBAL

Search-First Pivot

HEADLINE IMPACT

Activation ↑ significantly; platform pivot validated prior investment

Context & Problem

Context: Navigation model built to spec; users relied purely on search.

Problem: Political risk: leadership committed to original design.

My Role & What I Did

  • Analyzed behavioral data to highlight mismatch between specs and behavior.
  • Framed pivot strategically to senior leadership.
  • Coordinated search-first redesign execution over two quarters.

Key Takeaway

Actual user behavior drives product success, not assumptions.

THE AI PIT STOP

Building Applied AI Products, End to End

HEADLINE IMPACT

4 applied AI products shipped to production under a repeatable evaluation and governance framework

Context & Problem

Context: Founded The AI Pit Stop, an applied GenAI product studio and education business, to build AI-native product workflows and decision systems.

Problem: Most GenAI ideas stall between prototype and production, without a repeatable path from opportunity to a shipped, evaluated agentic product.

My Role & What I Did

My Role: Own product strategy and hands-on development across the full portfolio.

  • Created APOS (Agentic Product Operating System), a repeatable framework for identifying valuable AI opportunities, designing coordinated agent workflows, managing context, and introducing evaluation and governance checkpoints.
  • Built and launched Fantartistic, a live AI-enabled product that transforms customer memories into personalized watercolor-style keepsake art.
  • Built and launched the AI Readiness Diagnostic using Next.js and the Anthropic Claude API, combining structured scoring with AI-generated insights across five enterprise adoption dimensions.
  • Built and launched a production Customer Support Agent that retrieves grounded answers from approved business content with structured response logic and human-review safeguards.
  • Build and validate agentic PM systems, including VectorPM's Context Debt product and specialized customer-research and product-definition agents.
  • Define evaluation and governance approaches using golden datasets, HHH criteria, LLM-as-judge scoring, and confidence thresholds; benchmark GPT, Claude, and Gemini for quality, reliability, and cost.

Key Takeaway

A repeatable operating system — not one-off prototypes — is what gets applied AI from idea to production.

S&P GLOBAL

Multi-Division Enterprise Analytics Rollout

HEADLINE IMPACT

Reporting automated from weeks → real-time; predictive risk scoring contributed to a 10%+ improvement in retention

Context & Problem

Context: Market Intelligence division needed unified reporting platform.

Problem: Manual, fragmented reporting limited visibility; compliance fragmented.

My Role & What I Did

  • Defined governance, audit, and compliance pipelines.
  • Coordinated stakeholders across Product, Sales, Data Science, and Compliance.

Key Takeaway

Governance and rapid delivery coexist in regulated enterprises.

WEILL CORNELL MEDICINE

Digital Transformation for Healthcare

HEADLINE IMPACT

Patient engagement ↑ 40%; HIPAA compliance maintained

Context & Problem

Context: Provider portal and patient-facing platform served 2,000+ physicians and millions of patients.

Problem: Low engagement; fragmented workflows; compliance critical.

My Role & What I Did

  • Designed digital workflows; improved portal usability.
  • Aligned IT, clinical, administrative, and compliance teams.

Key Takeaway

Strong governance enables scalable digital transformation in healthcare.

PROFESSIONAL EXPERIENCE

15 Years Building the Systems That Let Enterprise Teams Ship the Right Things, Faster.

CAREER TIMELINE

Nov 2025 – Present | THE AI PIT STOP ↗

Founder & AI Product Lead

Own product strategy and hands-on development across a portfolio of applied AI products, moving opportunities through discovery, workflow design, prototyping, evaluation, and launch. Created APOS (Agentic Product Operating System), a repeatable framework for identifying AI opportunities, designing coordinated agent workflows, and introducing evaluation and governance checkpoints.

Built and launched Fantartistic, a live AI-enabled product that transforms customer memories into personalized watercolor-style keepsake art, and a production Customer Support Agent that retrieves grounded answers with structured response logic and human-review safeguards.

Build and validate agentic PM systems, including VectorPM's Context Debt product and specialized customer-research and product-definition agents, using coordinated workflows, structured context, and human review.

Built and launched the AI Readiness Diagnostic on Next.js with the Anthropic Claude API, combining structured scoring with AI-generated insights across five enterprise adoption dimensions. Defines evaluation and governance approaches using golden datasets, HHH criteria, LLM-as-judge scoring, and confidence thresholds; benchmarks GPT, Claude, and Gemini for quality, reliability, and cost.

Aug 2026 – Present | MAVEN ↗

AI Product Management Instructor (Freelance)

Design and teach live, hands-on AI product management programs that move learners from prompting to workflow and agent design, including orchestration, context engineering, evaluation, and human oversight.

Created curricula for Build Your Agentic AI PM Team, AI Enhanced PM, and Chaos to Clockwork for AI Product Leaders, translating emerging technical practices into practical frameworks, working builds, and portfolio-ready outcomes.

Apr 2026 – Present | PREPLY ↗

Product Management Coach (Freelance)

Coach product managers and analytics leaders across healthcare and global data organizations on product strategy, discovery, prioritization, requirements, stakeholder leadership, and outcome-based roadmaps.

Develop individualized learning plans and apply product frameworks to active workplace challenges, helping clients turn ambiguous requests into clear problems, decisions, success measures, and executable product plans.

Apr 2022 – Oct 2025 | ORACLE CORPORATION ↗

Principal Product Manager, Product Operations & Strategy

Managed Oracle Guided Learning & Cloud Success Navigator (15M+ users), 50+ stakeholder operating model, and enterprise PDLC governance.

Reduced time-to-market by 50–67% and post-release defects by 90% through governance, tiger UAT, and shift-left quality frameworks.

Coached 7+ PMs in roadmap governance, compliance, and stakeholder communication.

Jun 2019 – Apr 2022 | S&P GLOBAL ↗

Product Manager, Usage Analytics Platform (0→1)

Built enterprise analytics platform in regulated FSI, defining governance, audit, and compliance-grade pipelines.

Developed predictive churn and expansion models, enabling proactive account interventions.

Automated reporting cycles from weeks → real-time dashboards.

Oct 2017 – May 2019 | S&P GLOBAL ↗

Product Owner, Beacon Global Digital Experience (0→1)

Led the 0-to-1 consolidation of four divisional websites into a unified global platform supporting localization, personalization, and experimentation across regions — one reusable framework, customized for each division, delivered on a tight timeline.

Defined personalized digital experiences based on users' location, language, and interests, leading delivery across Product, Design, Engineering, Marketing, and regional stakeholders.

2013 – 2014 & 2017 | WEILL CORNELL MEDICINE ↗

Senior Business Analyst, Digital Transformation

Increased patient engagement by 40% while maintaining HIPAA compliance.

Dec 2014 – Nov 2016 | INFLUENZER

Co-Founder & Product Lead

Founded SaaS influencer marketplace, scaling to 10,000+ creators via data-informed iteration.

EDUCATION

Bachelor of Science, Computer Science SDM College of Engineering

CERTIFICATIONS

AI & GENAI

  • • Agentic AI Product Management Using Claude Code (Maven)
  • • Hire Your AI Workforce (Maven)
  • • Google AI Essentials
  • • Google Cloud GenAI Series
  • • Pendo AI for Product Management
  • • OCI AI Foundations

PRODUCT & ANALYTICS

  • • Pendo Product-Led Certification
  • • Business Analytics: From Data to Insights
  • • EssentialTECH Foundations
  • • NYU Digital Marketing

AGILE & FRAMEWORKS

  • • ICAgile Agile Coaching, CSM
  • • Prior: SAFe 5 PM/PO, SAFe 5 RTE, SAFe 5 Practitioner, CSPO
ASK PRI
Hello! I'm "Ask Pri". Ask me questions about her experience with data platforms, scaling B2B SaaS, or product strategy.